Date:
Area where based: Wigan
Outline of Project:
In an effort to move towards more integrated offender management, a web-based case management system for the Drug Intervention Programme (DIP) has been commissioned in Wigan.
The initiative was setup after it was identified that the spread of services across the large geographical area of Wigan made effective inter-agency communication challenging. The system holds the national assessment and care plan documents for DIP, as well as storing Restriction on Bail information.
More importantly for effective offender management, it enables workers from the Police, Probation, Court, treatment services and Local authority to access relevant information about offenders to effectively track cases, and ensure effective interventions are offered at each stage of the client journey.
As part of the alignment of DIP and Prolific and Other Priority Offenders (PPO) strategies, the system was further developed to enable all PPOs to be case managed. A large proportion of PPOs were already known to the DIP, so a significant amount of information was already stored on these individuals.
Since its inception, the system has also been widened to cover the eight regional reducing reoffending pathways. This enables practitioners to evidence actions and interventions with PPOs across all rehabilitation pathways. This approach allows strategy managers and commissioners to identify the problematic pathways, and resolve any issues which may be affecting delivery of integrated offender management. This latest development has seen the engagement of other partner agencies willing to contribute to the system including the Youth Offending Team and Wigan and Leigh Housing.
The system has facilitated effective communication and joined up working across the agencies. The aim is to develop the system further by enabling other agencies to contribute information. This will allow the partnership to further integrate local offender management processes.
Aims and Objectives:
the aim was to improve integrated offender management across Wigan.
Date Added: 12 May 2010